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On March 14, 2014, over 100 nongovernmental organizations, including Human Rights Watch, sent an open letter to leaders of EU institutions calling for concerted action to give refugees from Syria a safe way into Europe, protect refugees arriving at Europe’s borders, and reunite families torn apart by the crisis.

The letter is part of the Europe Act Now/Help Syria’s Refugees campaign, launched on March 6, 2014. Find out more at

Open Letter

FAO: Martin Schulz, President of the European Parliament
Members of the European Parliament on the AFET Committee
Members of the European Parliament on the LIBE Committee
Herman Van Rompuy, President of the European Council
Antonis Samaras, EU Presidency
José Manuel Barroso, President of the European Commission
Cecilia Malmström, European Commissioner for Home Affairs
Catherine Ashton, High Representative of the Union for Foreign Affairs and Security Policy and Vice-President of the European Commission
Ilkka Laitinen, Executive Director, Frontex
Robert Visser, Executive Director, EASO

14 March 2014

Dear Madam, dear Sir,

On 6 March 2014, over 100 organisations from over 30 countries including Association Européenne pour la Défense des Droits de l’Homme (AEDH), Amnesty International, Caritas Europa, CCME - Churches’ Commission for Migrants in Europe, European Council on Refugees and Exiles (ECRE), Euro-Mediterranean Human Rights Network, European Network Against Racism, Human Rights Watch, International Catholic Migration Commission, International Rehabilitation Council for Torture Victims (IRCT), Jesuit Refugee Service Europe, Reporters Sans Frontières and Save the Children EU Office launched a campaign to call on European governments and the EU institutions to make a concerted European effort to offer protection to those fleeing the conflict in Syria in a spirit of solidarity with Syria’s neighbouring countries. This campaign petitions European leaders to act now to ensure access to protection for the men, women and children fleeing the conflict in Syria.

It has been three years since the outbreak of the unrest in Syria that gradually led to an internal armed conflict. The scale of this conflict is well known: over 2.4 million people, half of whom are children, are currently registered as refugees. UNHCR estimates that there will be 4 million refugees in the region by the end of 2014. In comparison, just 81,000 Syrians had sought protection in the EU, Norway and Switzerland by end of February 2014; representing just over 3% of the total number of people who have fled. Peace talks in Geneva on the situation in Syria held under the auspices of the UN failed in February 2014, leaving no end in sight to the violence and suffering.

UNHCR characterizes the flight of civilians from Syria as a refugee movement and that persons fleeing Syria require international protection.[i]While recognition rates for refugees fleeing the conflict are high in most European countries, many refugees often face insurmountable hurdles or life-threatening challenges in accessing the territory to be able to benefit from this protection. These challenges and barriers have been reflected in several reports, including from ECRE[ii], Pro Asyl[iii]and Amnesty International[iv].

Refugees have little or no safe and legal means of accessing protection in Europe. Acquiring visas to travel to Europe is virtually impossible due to difficulties in obtaining documents. People with protection needs have few possibilities to apply for protection or humanitarian visas in European embassies in the region. Stringent family reunification requirements mean that those who have family in Europe cannot always be reunified with them. In addition, the number of resettlement and humanitarian admission places for Syrian refugees offered by European States remains very low in view of the numbers hosted by the neighbouring countries.

Access to protection is further undermined by deliberate deterrents at the EU’s external borders such as push-back operations, fences and European states’ incapacity to ensure effective rescue at sea for migrants’ boats in distress. The persistent allegations of push backs in particular at the Greek-Turkish border and the growing number of refugees and migrants, including those fleeing the conflict in Syria, dying at the EU’s Southern and South-Eastern land and sea borders is simply unacceptable. Such practices undermine the credibility of the EU’s common policy on asylum as a whole. All efforts must be undertaken to ensure that fundamental rights, in particular the right to asylum and the principle of non refoulement, are respected in practice at the EU’s borders so as to ensure that all protection claims, including from those fleeing the Syrian conflict are properly examined.

The undersigning organisations have identified a number of crucial measures that European governments should implement urgently in order to create safe and legal channels for Syria’s refugees to reach Europe and to ensure effective access to protection and fair and efficient asylum procedures in EU Member States for those arriving at the EU’s borders. These measures include granting access to protection through embassies, facilitating family reunification, offering resettlement and humanitarian admission places, continuing the suspension of all returns to Syria and neighbouring countries, respecting the principle of non refoulement at land, air and sea borders and guaranteeing prompt and effective access to asylum procedures.

We call on the EU institutions and EU agencies, Frontex and EASO, to take all measures at their disposal to support, encourage and enforce at the EU level the effective implementation of such measures for refugees fleeing the conflict in Syria. We call in particular on:

The European Commission to:

  • Develop European Commission guidelines on a common approach to humanitarian visas for protection reasons and to promote the possibility to apply for international protection through EU embassies in third countries.
  • Encourage Member States to make full use of funding opportunities for the resettlement of refugees from Syria as one of the common Union resettlement priorities under the Asylum and Migration Fund.
  • Allocate emergency funding to address the situation of Syria’s refugees within the EU and in the countries in the region where necessary and appropriate.
  • Pursue infringement proceedings against the States that are found to be in breach of the EU asylum acquis, the EU Charter of Fundamental Rights and the Schengen Borders Code.

The Council and the European Parliament to:

  • Support an EU moratorium on returning people to Syria to ensure that no person is returned to a place where they may risk persecution, serious harm or being exposed to conflict and generalised violence. People should not be returned to countries already hosting large numbers of refugees from Syria and to any country where they may risk violations of their human rights.
  • Encourage the use of appropriate solidarity measures with EU Member States facing an increase in the number of asylum applications, including from Syria where necessary to ensure swift and effective access to protection for refugees arriving in the EU.

Frontex to:

  • Ensure that joint operations on the Greek-Turkish and Bulgarian-Turkish borders are carried out in a protection sensitive manner in line with its fundamental rights strategy by raising awareness of international protection obligations amongst border officials and enhancing training initiatives, including through intensified cooperation with EASO, UNHCR and NGOs.
  • Ensure that EUROSUR and other sophisticated surveillance technology at the EU’s external borders is used for the purpose of saving lives and does not impede access to international protection in the EU to those fleeing persecution and conflict.

EASO to:

  • Continue to support Member States in ensuring a swift and fair examination of protection needs of those fleeing the conflict in Syria, including through pooling of expertise in the field of COI, training of caseworkers and the provision of interpreters in particular in Member States facing a sudden increase of the numbers of asylum applications.
  • Further enhance reception capacities of EU Member States through targeted solidarity measures in close cooperation with UNHCR and NGOs and engage in contingency planning as considered necessary.
  • Use all means at its disposal to facilitate and support Member States’ activities with regard to the resettlement of refugees from Syria in close cooperation with UNHCR and NGOs, such as support on the use of available EU funding for resettlement, preparation for potential joint selection missions, and direct assistance to less experienced Member States on reception and integration post arrival.

Many refugees, other than those fleeing the conflict in Syria, face the same barriers to protection in Europe. Therefore, many of these recommendations are equally vital for them. Nevertheless, the conflict in Syria has generated the largest refugee movement since the Rwandan genocide and is described as the defining refugee crisis of our era and as such needs specific attention. A crisis of this magnitude on our doorstep requires European solidarity. We are counting on you to make a stand for what is right.

Signing Organisations

European/International Level
Association Européenne pour la Défense des Droits de l’Homme (AEDH)
Amnesty International
Caritas Europa
CCME - Churches’ Commission for Migrants in Europe
European Council on Refugees & Exiles
Euro-Mediterranean Human Rights Network
European Network Against Racism
Human Rights Watch
International Catholic Migration Commission
International Rehabilitation Council for Torture Victims (IRCT)
Jesuit Refugee Service Europe
Reporters Sans Frontières
Save the Children EU Office
Caritas Austria
Diakonie Österreich
Frauenhetz - Feministische Bildung, Kultur und Politik
LeEZA (Liga für emanzipatorische Entwicklungszusammenarbeit)
Plattform 20000frauen
SOS Mitmensch
Verein Integrationshaus
UKI - Unterstützungskomitee zur Integration von MigrantInnen
Belgian Refugee Council (CBAR-BCHV)
Broederlijk Delen
Caritas International Belgium
CNCD -11.11.11
Flemish Refugee Action
Medecins du Monde Belgium
Bulgarian Council on Refugees and Migrants
Bulgarian Helsinki Committee
Bulgarian Lawyers for Human Rights Foundation
Bulgarian Red Cross
Caritas Bulgaria
Council of the Women Refugees in Bulgaria
Autonomous Trade Union of Service Sector of Croatia/Samostalni sindikat uslužnih djelatnosti Hrvatske
Centar za gradjanske inicijative Porec / Centre for Civil Initiatives Porec
Centre for Peace Studies
Croatian Law Centre
Future Worlds Centre
Czech Republic
Danish Refugee Council
DFUNK – Danish Refugee Council Youth
Tværkulturelt Center (The Intercultural Christian Centre)
Women’s Council
Estonian Refugee Council
Estonian Human Rights Centre
Finnish Red Cross
Finnish Refugee Council
Secours Catholique Caritas France
Forum réfugiés-Cosi
France terre d’asile
FYR Macedonia
Macedonian Young Lawyers Association
Jesuit Refugee Service Germany
Greek Council for Refugees
Greek Forum of Refugees
Greek Helsinki Monitor
Initiative of Detainees Rights
KSPM-Ecumenical Refugee Program
Caritas Hellas
Hungarian Helsinki Committee
Irish Refugee Council
JRS Ireland
Italian Council for Refugees (CIR)
Jesuit Refugee Service Italy
Asilo in Europa
Civil Rights Program Kosovo
Lithuanian Red Cross
Caritas Luxembourg
Caritas Monaco
Norwegian Refugee Council
Helsinki Foundation for Human Rights
Jesuit Refugee Service Portugal
Jesuit Refugee Service Romania
Romanian National Council for Refugees (CNRR)
Asylum Protection Centre
Grupa 484
Caritas Spain
Jesuit Service for Migrants Spain
Caritas Sweden
Jesuit Refugee Service Sweden
Swedish Red Cross
Gemeinschaft Christlichen Lebens (GCL)-Schweiz
Swiss Council for Refugees
The Netherlands
Dutch Council for Refugees
Foundation for Refugee Students UAF
Helsinki Citizens’ Assembly
Human Rights Agenda Association
Human Rights Association (IHD)
Human Rights Research Association
Kaos GL
Mazlum-Der (Association for Human Rights and Solidarity with Oppressed People)
United Kingdom
Asylum Aid
British Refugee Council
City of Sanctuary
Crucible Centre for Human Rights Research
Freedom from Torture
Northern Refugee Centre
Refugee Action
Regional Refugee Forum North East
Scottish Refugee Council
Student Action for Refugees (STAR)
Welsh Refugee Council
Muslim Aid 

[i] UNHCR, International Protection Considerations with regard to people fleeing the Syrian Arab Republic, Update II, pp 7-8, 2013.
[ii] ECRE/ELENA, Information Note on the Treatment of Syrian Asylum Applications in Europe, 2013.
[iii] Pro Asyl, Pushed Back: Systematic Human Rights Violations Against Refugees in the Aegean Sea and at the Greek-Turkish Land Border, 2013.
[iv] Amnesty International, Frontier Europe: Human Rights Abuses on Greece’s Border with Turkey, 2013. 

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