VIII. Recommendations

To the Congolese government

• Investigate and bring to justice all military personnel, regardless of rank, implicated in serious violations of international humanitarian law, including using UN peacekeepers as "human shields."

To the CNDP

• Hold accountable all personnel, including commanders, responsible for serious violations of international humanitarian law, including the killings, rapes, and other abuses committed in Kiwanja on November 4 and 5.
• Provide safe and protected areas for displaced people and permit freedom of movement for all civilians.

To MONUC

• Avoid cooperating with Congolese army units and military commanders that have been implicated in serious violations of international humanitarian law. 
• Organize MONUC troops so they can react rapidly and with adequate logistical support in order to effectively protect civilians at risk.

To the European Union

• Urgently provide a sufficiently equipped "bridging" force to help protect civilians in eastern Congo until the arrival of additional MONUC troops.
• Publicly denounce serious violations of international humanitarian law by all parties to the conflict and demand that the perpetrators of war crimes be held to account.

To the UN Security Council

• Ensure that MONUC's mandate is renewed and that the 3,100 additional troops for MONUC are deployed as quickly as possible, with the means to react rapidly and with adequate logistical support in order to effectively protect civilians at risk.

To the UN Secretary General AND international facilitators of the eastern Congo peace process:

• Renew urgent calls for an EU "bridging force" to help protect civilians in eastern Congo until the arrival of additional MONUC troops.
• Urgently appoint a high-level special advisor on human rights for eastern Congo to help ensure that human rights concerns are central to the peace process and to help prevent future atrocities.